Situational Analysis of the Selected Case Study Company Continue the case study

Situational Analysis of the Selected Case Study Company
Continue the case study Sonic Automatic. add the following items, including Porter’s five Cs analysis (i.e., customers, competitors, company, collaborators, and climate):
Describe the customers (current and potential).
Identify the product(s) and distribution systems.
Prepare an internal (controllable factors) and external (noncontrollable factors) environmental scan.
Analyze the competitive advantages.
a list of 3–5 opportunities for improvement using the SWOT process.
5-8 sources
Evaluating Organizational Effectiveness, by W. A. Martz (2008)
Parnell, J. A., Carraher, S., & Holt, K. (2002). Participative management’s influence on effective strategic diffusion. Journal of Business Strategies, 19(2), 162–186. https://coloradotech.idm.oclc.org/login?url=https://search-proquest-com.coloradotech.idm.oclc.org/docview/204413701?accountid=144789
Porter, M. E. (2008). The five competitive forces that shape strategy. Harvard Business Review, 86(1), 78–93. https://search-proquest-com.coloradotech.idm.oclc.org/abicomplete/docview/227792464/6CF9A9688E3B42A4PQ/1?accountid=45927