Read/Do: Kaplan & Norton, Integrating Strategy Planning and Operational Executio

Read/Do:
Kaplan & Norton, Integrating Strategy Planning and Operational Execution: A Six-Stage System (HBR) (search for this)
Neely & Al Najjar, Management Learning, Not Management Control (LCR) (see attached)
Share your experiences of a performance review process. What were your observations? How well was information communicated?
Then, what do you think you’ll do in the future when both giving and receiving feedback?
And finally, it was suggested that you give those on your assignment team feedback. Please report back your experiences.
University level please