Project involves using Service Design Tools (SDT) to improve an existing service

Project involves using Service Design Tools (SDT) to improve an existing service experience (your choice of a business) by going through the following steps and using the listed tools (for more information, please watch SDT tutorials on how to improve an existing service experience at https://servicedesigntools.org/tools
1.Describe how the user interact with the service, throughout its touchpoints.
Service Blueprint – Map out the entire process of service delivery, above and below the line of visibility
2.Visualize all the actors and components involved in a service delivery.
·Offering Map – Describe what benefits a service can bring to its users
3.Identify a set of guiding principles to inspire the design of a specific service experience.
·Value Proposition Canvas – Describe the value offered by the service in simple words
4.Detail the features that need to be developed in the form of user interactions.
·Service Roadmap (Implementation Plan) – Plan the service execution over time, from a minimum set of functionalities to delivering the full experience.
5.Prioritize ideas based on the most relevant success criteria for the project.
·Concept Walkthrough – Show a service idea to its potential users or providers through a step-by-step imaginary tour.