List four Concepts you learned in this class and plan to use moving forward. Li

List four Concepts you learned in this class and plan to use moving forward. List them in a list in numerical order then below your list discuss why you chose this concept, what you learned, and how you plan to utilize it in the future. Each Concept needs to be described in at least a 100 words. Please refer to what Chapter and Section we can find this concept in the text book.
4 Concepts
1.Positive and Neutral Messages Ch 6-2, 6-3, 6-4
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2. Preparing Short Informational Reports Ch 9-4
3. Preparing Short Analytical Reports Ch. 9-5
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4.Interviewing and Following Up Ch. 14-1, 14-2, 14-3
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Point of reference I will be applying for a jobs in Human Resourse, Business Administration and Business Management field.