1. Question : Which of the following is one of HR department’s major everyday tasks?
Student Answer:
a) Sales and operations planning 
b) Supply chain management 
c) Inventory accounting 
d) Orchestrating cultural change 
2. Question : ______ identifies characteristics of the job to be performed in terms of the 
tasks, duties and responsibilities to be fulfilled.
Student Answer:
Job planning 
Job design 
A job description 
A job specification 
3. Question : Which of the following is NOT one of the ways to measure HR strategic 
effectiveness?
Student Answer:
Return on investment 
Price effectiveness test 
Economic value added 
Balanced scorecards 
4. Question : ______ refers to the extent of resemblance between the personal core 
values and beliefs of individuals and the norms, rules, regulations and values of the organizations where they work.
Student Answer:
Person-organization fit 
Person-environment fit 
Person-group fit 
Person-job 
5. Question : ______ provide the service of leasing talent to other organizations based on their needs.
Student Answer:
Employment agencies 
Headhunters 
Temp agencies 
Contingency firms 
6. Question : The ______ contains Title VII which guarantees equal opportunity in 
employment, and prohibits discrimination based on gender, religion, race, national origin or color.
Student Answer:
Equal Employment Opportunity Act 
Affirmative Action Law 
Equal Employment Opportunities Commission 
Civil Rights 
7. Question : ______ is the process of reducing the workforce through eliminating jobs, 
which cuts costs and improves efficiency.
Student Answer:
Voluntary separation programs 
Attrition 
Buyouts 
Downsizing 
8. Question : ______________ refers to the degree to which an organization is able to 
maximize the productivity of given resources, produce a given amount of output with minimal resources, or accomplish both.
Student Answer:
Organizational efficiency 
Organizational yield 
Organizational management 
Organizational effectiveness 
9. Question : What are the two main types of employment testing?
Student Answer:
Achievement and abilities 
Aptitude and achievement 
Aptitude and comprehension 
Achievement and knowledge and skills 
10. Question : Which of the following do “ergonomics” most directly address?
Student Answer:
Physical wellbeing 
Mental wellbeing 
Emotional wellbeing 
Social wellbeing 
11. Question : Coaching, mentoring, sharing skills and experience, and promoting a 
friendly work environment are all forms of ________________.
Student Answer:
Organizational citizenship behaviors 
Positive attitudes 
Work engagement 
Organizational commitment 
12. Question : ______ refers to a more explicit form of harassment where the harassing 
member of the organization may be requiring the harassed member to exchange sexual favors against his or her will.
Student Answer:
Hostile work environment 
Quid pro quo 
Disparate treatment 
Disparate impact 
13. Question : ______ is the degree to which the job allows the incumbent to complete an identifiable work product and see clearly tangible or perceivable outcomes.
Student Answer:
Skill variety 
Task identity 
Autonomy 
Task significance (The answer can be found in Chapter 3 of BUS 303: Human Resource Management, in the section “Hackman & Oldham’s job characteristics model” Task identity is the degree to which the job allows the incumbent to complete an identifiable work product and see clearly tangible or perceivable outcomes.) 
14. Question : All the following are forms of compensation except:
Student Answer:
Fixed working hours 
Bonuses 
Awards 
Equity 
15. Question : ______ is the broadening of the types of tasks and responsibilities 
performed on the job, with the purpose of creating interesting and less monotonous jobs.
Student Answer:
Job enrichment 
Job enlargement 
Job rotation 
Task significance