1. What is Enterprise Resource Planning? What are the benefits of its use? Minim

1. What is Enterprise Resource Planning? What are the benefits of its use? Minimum 200+ words
2. What is supply chain management? Give me an example
Please find an article on ‘Customer Relationship Management in the Future’ and create a reference for this article using APA formatting.
+1  An extra point will be added for those who summarize that article. I expect a minimum of 75 words in the summary to earn the extra point. One sentence will not be adequate.