Sustainability in Hotel Facility Management: Innovations for Triple Bottom Line Success

QUESTION

 

  • In this course you are learning about the Triple Bottom Line or the 3Ps (or EES) way of considering Sustainability. You are learning about Facility Management through understanding Housekeeping and Engineering operations in hotels. For this project, I want you to combine all three aspects of our course and look to the future.
    Pick a focus area and write how this area could be beneficial to your hotel/hotel company.
    Include as best as possible how you hotel/hotel company could benefit from implementing this area of innovative. You need to do the research that will help to demonstrate the benefits, even if it’s not possible to specifically quantify what it might mean for your specific hotel/hotel company. At least you want to start to try and understand the benefits

 

SOLUTION

Struggling with where to start this assignment? Follow this guide to tackle your assignment easily!


📝 Step-by-Step Guide for Writing Your Triple Bottom Line Hotel Sustainability Project


âś… Step 1: Understand the Goal

You’re combining three major elements:

  1. Triple Bottom Line (TBL) – People, Planet, Profit (also called EES: Environmental, Economic, Social)

  2. Facility Management – Housekeeping and Engineering operations in hotels

  3. Innovation – A new or emerging strategy that improves sustainability

Your task:
Choose one focus area or innovation and explain how it benefits a hotel across the three TBL dimensions. Use research and data where possible to back up your claims.


âś… Step 2: Choose a Focus Area

Pick an innovative sustainability practice that fits within facility management. Examples:

  • Green Cleaning Technology (Housekeeping)

  • Smart Energy Management Systems (Engineering)

  • Water Conservation Systems (e.g., low-flow fixtures, greywater reuse)

  • Waste Management and Recycling Programs

  • LEED Certification or Green Building Initiatives

  • Renewable Energy Integration (Solar, Geothermal)

  • Automated HVAC and Lighting Systems


âś… Step 3: Structure Your Paper

Introduction (1 Paragraph)

  • Briefly introduce the hotel or hotel company you are focusing on

  • Explain the concept of the Triple Bottom Line (TBL)

  • Introduce your chosen innovation (focus area)

  • End with a thesis that summarizes how it benefits your hotel across the TBL


Body Paragraphs – One per “P” of the Triple Bottom Line


🔵 Environmental (Planet)

  • Describe how your innovation reduces environmental impact

  • Use research: energy saved, water reduced, carbon emissions lowered, etc.

  • Example: Installing smart thermostats can reduce energy use by up to 20% annually


🟢 Social (People)

  • How does the innovation improve life for employees, guests, or the community?

  • Examples:

    • Safer, non-toxic cleaning products for housekeeping staff

    • Healthier indoor air quality

    • Local community support or job creation


🟡 Economic (Profit)

  • Cost savings through resource efficiency (electricity, water, labor)

  • Long-term ROI: reduced utility bills, government rebates, improved brand image

  • Reference real hotel case studies or research if available


Conclusion (1 Paragraph)

  • Reaffirm the value of your chosen innovation

  • Summarize how it aligns with the TBL

  • End with a forward-looking statement about adopting this practice in the hotel industry


âś… Step 4: Research and Cite Sources

Use credible sources like:

  • Hotel industry case studies

  • Sustainability reports (e.g., Marriott, Hilton, IHG)

  • Green Lodging News

  • Government or NGO reports on sustainability in hospitality

  • Academic journals (Google Scholar)

Cite your sources using MLA or APA format as required.


âś… Step 5: Final Checklist Before Submission

âś” Is your focus area clearly explained?
âś” Do you connect the innovation to People, Planet, and Profit?
âś” Did you support each point with research or examples?
âś” Is your writing well-organized and clear?
✔ Did you cite at least 2–3 credible sources?


🎥 Video Script: 8–10 Minute Educational Session

Title: Implementing Sustainability in Hotel Facility Management through the Triple Bottom Line


[0:00–0:30] – Introduction

Hello everyone! In today’s session, we’re going to talk about how to bring together what you’ve learned in this course—sustainability, housekeeping and engineering, and future-focused innovation—to write a successful Triple Bottom Line hotel project.


[0:30–2:00] – What is the Triple Bottom Line?

The Triple Bottom Line, or the 3Ps—People, Planet, and Profit—helps companies measure success in a sustainable way. It’s not just about making money anymore. It’s about making a positive social and environmental impact while staying economically viable.
You’ll use this framework to evaluate a sustainability innovation in hotel facility management.


[2:00–3:30] – Choosing a Focus Area

Pick one area that can really make a difference. For example:

  • Green housekeeping practices using eco-friendly cleaning products

  • Smart energy controls like occupancy sensors and automated HVAC

  • Water-saving technologies like greywater recycling
    Once you pick your area, start researching how it impacts the environment, your staff or guests, and your hotel’s financial bottom line.


[3:30–5:00] – Writing Your Paper

Structure your paper in five parts:

  1. Introduction – explain your hotel and your innovation

  2. Planet – what environmental impact does it have?

  3. People – how does it help guests, employees, or the community?

  4. Profit – what’s the return on investment?

  5. Conclusion – summarize the long-term value


[5:00–7:00] – Backing It Up with Research

You don’t have to have exact numbers for your hotel. Instead, find data from similar hotel case studies. Look for:

  • Energy savings percentages

  • Guest satisfaction ratings

  • Reduced maintenance or labor costs
    Make sure you cite these sources properly.


[7:00–8:30] – Final Tips for Success

Be specific—don’t just say something is “good for the environment.” Explain how.
Use concrete examples like “Hilton reduced water usage by 22% over five years by installing low-flow fixtures.”
Tie everything back to your thesis: how your innovation helps the hotel succeed socially, environmentally, and economically.


[8:30–10:00] – Final Thoughts

The hotel industry is evolving. Innovations in sustainability aren’t just trends—they’re becoming necessities.
This project helps you think like a facility manager with a future-forward mindset.
Stay focused, do the research, and use your creativity to build a strong case for your chosen innovation.

 

 

 

Creating Effective SOP Infographics for Customer Retention

Overview
Customer loyalty should be a top priority for any organization. It is important to regularly remind team members of a company’s commitment to meet customer needs and expectations. One effective way to do this is by creating Standard Operating Procedures (SOPs) which are often communicated through infographics. These infographics serve as a visual reminder to employees of the company’s dedication to customer satisfaction and help to ensure that customer retention remains a key focus. In this assignment, you use your operational planning skills to create an infographic detailing an SOP regarding customer retention.
Preparation
View the Standard Operating Procedure (SOP) Infographic Download Standard Operating Procedure (SOP) Infographic to see an example of a simple infographic on taking a customer order. Similar to an earlier activity, you will be using MS Word, Visio, or another graphics program to create an infographic to paste into a Word document.
If you are using Word you can:
Open Microsoft Word.
Click on the Insert tab located on the top-left side.
Click on SmartArt and choose and modify a graphic of your choosing.
Instructions
Create 4 SOPs that are depicted on 4 separate infographics that emphasize the significance of understanding the values that customers have in their relationship with the food truck company, as well as ways to promote and maintain customer loyalty. They should reflect the six key principles for retention found in Chapter 10 of your textbook:
Pay attention.
Deal with one customer at a time.
Know your customers.
Give customers special treatment.
Service each customer adequately.
Do the unexpected.
Write a paragraph for each infographic that explains how the SOP might foster customer retention and loyalty.
This course requires the use of Strayer Writing Standards (SWS). The library is your home for SWS assistance, including citations and formatting. Please refer to the Library site for all support. Check with your professor for any additional instructions.
The specific course learning outcomes associated with this assignment are:
Plan management activities that contribute to the quality of customer experiences.

Struggling with where to start this assignment? Follow this guide to tackle your assignment easily!

Step-by-Step Guide to Structuring Your Assignment

Step 1: Understand the Assignment Requirements

  • You need to create four Standard Operating Procedures (SOPs) that focus on customer retention for a food truck company.
  • Each SOP should be represented as an infographic and explained in a paragraph that connects it to customer loyalty.
  • Your SOPs should reflect the six key principles for retention from Chapter 10 of your textbook:
    1. Pay attention.
    2. Deal with one customer at a time.
    3. Know your customers.
    4. Give customers special treatment.
    5. Service each customer adequately.
    6. Do the unexpected.

Step 2: Plan Your SOPs

Each SOP should focus on one key principle while ensuring it aligns with customer expectations and loyalty. Below is a suggested breakdown:

  1. SOP 1: Pay Attention

    • Infographic Idea: Show a food truck worker actively engaging with a customer, making eye contact, and listening attentively.
    • Explanation Paragraph: Emphasize how attentiveness helps employees identify customer preferences, address concerns quickly, and create a welcoming experience, leading to repeat business.
  2. SOP 2: Know Your Customers

    • Infographic Idea: Display a loyalty card system or a customer database where regular customers’ names and preferences are stored.
    • Explanation Paragraph: Explain how knowing customers personally (e.g., remembering their favorite orders) fosters a sense of connection and appreciation, encouraging loyalty.
  3. SOP 3: Give Customers Special Treatment

    • Infographic Idea: Illustrate exclusive deals, discounts for loyal customers, or a VIP queue.
    • Explanation Paragraph: Describe how special treatment, such as offering a free item after multiple purchases, makes customers feel valued and strengthens their commitment to the business.
  4. SOP 4: Do the Unexpected

    • Infographic Idea: Depict a surprise giveaway or a random act of kindness, like giving out a free dessert to a first-time customer.
    • Explanation Paragraph: Highlight how exceeding expectations with small gestures enhances customer satisfaction and builds positive word-of-mouth for the food truck.

Step 3: Create Your Infographics

  • Use MS Word, Visio, or any graphics software to design visually appealing infographics.
  • If using Word:
    • Click Insert > SmartArt to choose a visually engaging format.
    • Modify the design to suit your SOP topic.
  • Keep infographics simple, clear, and engaging with icons, colors, and concise text.

Step 4: Format Your Document

  • Paste all four infographics into a Word document.
  • Write a paragraph under each infographic explaining its role in fostering customer retention.
  • Follow Strayer Writing Standards (SWS) for formatting.

By following these steps, you will create a structured, professional, and visually appealing assignment that effectively communicates the importance of customer retention in a food truck business! 🚀

Hello Based on the submission of the capstone I need you to create 3 slides to d

Hello Based on the submission of the capstone I need you to create 3 slides to describe the implementation plan of the idea we came up with.
Implementation Phases
Define clear implementation phases to show how your solution will be rolled out. Consider including a pilot phase at a specific land port to test your app and gather initial results. Use benchmarks to estimate improvements and benefits, such as time savings and operational efficiency. Build a high-level business case that outlines:
• Investment required.
• Potential benefits, such as reduced waiting times and enhanced traveler satisfaction.
• A simple cost-benefit analysis to demonstrate the ROI.
Your project has significant potential to address critical challenges and enhance the traveler’s experience at land ports. By refining the “why,” narrowing the scope to a traveler-focused app, incorporating visuals, and leveraging benchmarks, you can create a more compelling and actionable proposal. I look forward to seeing how you incorporate these suggestions into your next steps.
Implementation Plan (3 slides)
Slide 1: Phases of Implementation
• Phase 1: Pilot at a specific land port.
• Phase 2: Data analysis and refinement based on pilot results.
• Phase 3: Full-scale rollout across Saudi Arabia’s land ports.
Slide 2: High-Level Timeline
• Visual timeline showing major milestones for each phase.
Slide 3: Investment vs. Benefits
• Rough estimates of required investment.
• Projected benefits (e.g., economic impact, reduced wait times).

I’m finished about the the assignment at the first stage should simply prepare a

I’m finished about the the assignment at the first stage should simply prepare an introduction and outline of the contents 700 words.please read the feedback about the first stage then satrt for the second stage 2500 words.
**** The first stage is to complement the second stage.******** 
Please No plagiarism, and ChatGPT may be useful to students when looking for relevant material on their chosen topic.
see the attached about the
1. Feedback for Assessment First Stage. 
2. Check for the first stage 700-word outline about “The Impact of Vision 2030 on Sustainable Tourism and Community Development.”
3. Instructions for the second stage
4. Use Harvard-style citation and referencing.
Please focus on the “Marking criteria and Grade descriiptor for Level 7 in the file attached to the assignment requirements for the second stage.

I’m finished with the assignment. At the first stage, I should simply prepare an

I’m finished with the assignment. At the first stage, I should simply prepare an introduction and outline of the contents, 500 words. Please read the feedback about the first stage, then start on the second stage, which is 3000 words.
please focuses about the “Marking criteria and Grade descriiptor for Level 7 in the file attached Assignment requirements the second stage.
No Plagiarism and hatGPT please.
All sources of information should be fully referenced using the Harvard system.
**** The first stage is to complement the second stage.******** 
see the attached about:
1. Feedback for Assessment First Stage. 
2. Check for the first stage 500-word outline about “THE IMPACT OF COVID-19 ON THE TOURISM INDUSTRY AND RECOVERY STRATEGIES.”.
3-Assignment requirements for the second stage.

Introduce yourself to your classmates with your name, location, current employme

Introduce yourself to your classmates with your name, location, current employment, and future goals.
Part II: Select a firm with global operations. Provide a brief corporate profile of the firm and highlight two key points from its global strategy. How has technology changed global corporate strategy models? What are the strengths and weaknesses of this firm? Discuss perceptions of the firm (reviews, discussions in forums or social media, news reports, and your reflection/experiences).

Introduce yourself to your classmates with your name, location, current employme

Introduce yourself to your classmates with your name, location, current employment, and future goals.
Part II: Select a firm with global operations. Provide a brief corporate profile of the firm and highlight two key points from its global strategy. How has technology changed global corporate strategy models? What are the strengths and weaknesses of this firm? Discuss perceptions of the firm (reviews, discussions in forums or social media, news reports, and your reflection/experiences).

HRTTM 1120G – Introduction to Tourism Tourism Concepts Assignment Template Use t

HRTTM 1120G – Introduction to Tourism
Tourism Concepts Assignment Template
Use this template for your assignment.
Find 19 more concepts in Lecture or Textbook Glossary.
Do NOT duplicate a concept in this section.
1. Hidden Paradise in Guatemala-https://www.youtube.com/watch?v=PAdw62BQCjQ
a. Lecture – Tourism Background and Defining Terms
a.i. 01:41 – 02:30
a.i.1. Name Concept: Resident Oriented Facilities and Services (ROFS)
a.i.1.a. Define the concept and explain how this episode content relates to the
concept. According to Lecture 1 Resident Oriented Facilities and Services refers to a
wide variety of economic activities and functions of government and non
governmental agencies like grocery stores, fitness clubs and post offices used by the
residents of the destination.
a.i.1.b. In this instance, the woman traveling by motorcycle has a problem with her
laptop that needs to be solved so she can work on her vlog when she is not riding.
She finds a local tech store used by residents and she buys what she needs to solve
her problem. Having ROFS in the community was a big convenience for her.
a.ii. 00:01 – 05:45 Contains general concepts from Lecture 1.
a.ii.1. Name Concept:
a.ii.1.a. Define the concept
a.ii.1.b. Explain how this episode content relates to the concept.
a.ii.2. Name Concept:
a.ii.2.a. Define the concept
a.ii.2.b. Explain how this episode content relates to the concept.
b. Lecture –Socio-cultural Impacts of Tourism
b.i. 18:42 through 20:20
HRTTM 1120G – Introduction to Tourism
Tourism Concepts Assignment Template
b.i.1. Name Concept:
b.i.1.a. Define the concept
b.i.1.b. Explain how this episode content relates to the concept.
b.ii. 20:10 through 20:20
b.ii.1. Name Concept:
b.ii.1.a. Define the concept
b.ii.1.b. Explain how this episode content relates to the concept.
c. Lecture – Destination Mix
c.i. 03:13 – 04:22
c.i.1. Name Concept:
c.i.1.a. Define the concept
c.i.1.b. Explain how this episode content relates to the concept.
c.ii. 12:13 – 12:50
c.ii.1. Name Concept:
c.ii.1.a. Define the concept
c.ii.1.b. Explain how this episode content relates to the concept.
c.iii. 18:12 – 20:10
c.iii.1. Name Concept:
c.iii.1.a. Define the concept
c.iii.1.b. Explain how this episode content relates to the concept.
2. Thermal Waterfall in Guatemala https://www.youtube.com/watch?v=mgGhYmd0Fug
a. Lecture: Tourism Legislation and Regulation
a.i. 17:17 – 17:45
HRTTM 1120G – Introduction to Tourism
Tourism Concepts Assignment Template
a.i.1. Name Concept:
a.i.1.a. Define the concept
a.i.1.b. Explain how this episode content relates to the concept.
b. Lecture: Tourism Marketing
b.i. 19:50 – 20:10
b.i.1. Name Concept:
b.i.1.a. Define the concept
b.i.1.b. Explain how this episode content relates to the concept.
c. Lecture: Tourism Background and Defining Terms
c.i. 19:50 to 20:10 (Same clip as in 2b above)
c.i.1. Name Concept:
c.i.1.a. Define the concept
c.i.1.b. Explain how this episode content relates to the concept.
3. What I Hate About Iceland https://www.youtube.com/watch?v=9KUwp54Wfg0
a. Lecture: Travel Motivators (General concepts throughout the episode)
a.i. 01:09 – 01:40
a.i.1. Name Concept:
a.i.1.a. Define the concept
a.i.1.b. Explain how this episode content relates to the concept.
b. Lecture: Travel Purchase (General concept throughout the episode)
b.i.1. Name Concept:
b.i.1.a. Define the concept
b.i.1.b. Explain how this episode content relates to the concept.
c. Lecture: Socio-Cultural Impacts
HRTTM 1120G – Introduction to Tourism
Tourism Concepts Assignment Template
c.i. 04:40 – 05:50
c.i.1. Name Concept:
c.i.1.a. Define the concept
c.i.1.b. Explain how this episode content relates to the concept.
4. Cycling Patagonia https://www.youtube.com/watch?v=vXVKUByo5f0
a. Lecture: Motivations
a.i. 00:25 – 00:60
a.i.1. Name Concept:
a.i.1.a. Define the concept
a.i.1.b. Explain how this episode content relates to the concept.
b. Lecture: Socio-cultural Impacts
b.i. 26:45 – 27:23
b.i.1. Name Concept:
b.i.1.a. Define the concept
b.i.1.b. Explain how this episode content relates to the concept.
c. Lecture: Economic Impacts
c.i. 24:04 to 24:30 (Several concepts in this time slot)
c.i.1. Name Concept:
c.i.1.a. Define the concept
c.i.1.b. Explain how this episode content relates to the concept.
HRTTM 1120G – Introduction to Tourism
Tourism Concepts Assignment Template
5. They Live Here 3 months of the Year. https://www.youtube.com/watch?v=S-u8Yf3efTw
a. Lecture: Traveler Flows
a.i. 06:26 – 06:40 and 06:50 – 10:00
a.i.1. Name Concept:
a.i.1.a. Define the concept
a.i.1.b. Explain how this episode content relates to the concept.
b. Lecture: Destination Mix
b.i. 22:25 – 23:18
b.i.1. Name Concept:
b.i.1.a. Define the concept
b.i.1.b. Explain how this episode content relates to the concept.
c. Lecture: Modes of Transportation
c.i. 0:32 (single image) and 24:30 (single image)
c.i.1. Name Concept:
c.i.1.a. Define the concept
c.i.1.b. Explain how this episode content relates to the concept.
Watch the episode for the specific timeline identified.
• Then, while the video and lecture are fresh in your mind find the concepts appropriate to watch you
watched. You do NOT have to watch an entire episode! You can still get credit for the concept even if
your concept does not match the concept I was considering for that specific spot on the timeline. I will
read your description and if it relates to the appropriate lecture or textbook chapter and makes sense
you will receive credit. Use the first entry under “Hidden Paradise in Guatemala” as a guide.
* When identifying a concept, try to be specific. You cannot just use “impact”. Which positive or negative
economic, socio-cultural or environmental impact concept relates to what you see? … multiplier effect, leakage,
demonstration effect, commodification, resource depletion, etc…
Concept Areas
Tourism Background and
Defining Terms
Destination Mix
Economic Impacts
Environmental Impacts
Socio-Cultural Impacts
Transportation Modes
Tourism Legislation
and Regulation
Tourism Planning
Travel Motivators Tourism Marketing and
Promotion
Travel Flows
3. Supplemental Material: A list of other videos is provided at the end of the template. These links are for you
to explore on your own if you find tourism videos interesting. You can view these and think of lecture concepts or
just view them for enjoyment purposes only. These supplemental links do not relate to the Scavenger Hunt paper.
Paper requirements:
• Use the template provided.
• Include a cover page.

HRTTM 1120G – Introduction to Tourism Tourism Concepts Assignment Template Use t

HRTTM 1120G – Introduction to Tourism
Tourism Concepts Assignment Template
Use this template for your assignment.
Find 19 more concepts in Lecture or Textbook Glossary.
Do NOT duplicate a concept in this section.
1. Hidden Paradise in Guatemala-https://www.youtube.com/watch?v=PAdw62BQCjQ
a. Lecture – Tourism Background and Defining Terms
a.i. 01:41 – 02:30
a.i.1. Name Concept: Resident Oriented Facilities and Services (ROFS)
a.i.1.a. Define the concept and explain how this episode content relates to the
concept. According to Lecture 1 Resident Oriented Facilities and Services refers to a
wide variety of economic activities and functions of government and non
governmental agencies like grocery stores, fitness clubs and post offices used by the
residents of the destination.
a.i.1.b. In this instance, the woman traveling by motorcycle has a problem with her
laptop that needs to be solved so she can work on her vlog when she is not riding.
She finds a local tech store used by residents and she buys what she needs to solve
her problem. Having ROFS in the community was a big convenience for her.
a.ii. 00:01 – 05:45 Contains general concepts from Lecture 1.
a.ii.1. Name Concept:
a.ii.1.a. Define the concept
a.ii.1.b. Explain how this episode content relates to the concept.
a.ii.2. Name Concept:
a.ii.2.a. Define the concept
a.ii.2.b. Explain how this episode content relates to the concept.
b. Lecture –Socio-cultural Impacts of Tourism
b.i. 18:42 through 20:20
HRTTM 1120G – Introduction to Tourism
Tourism Concepts Assignment Template
b.i.1. Name Concept:
b.i.1.a. Define the concept
b.i.1.b. Explain how this episode content relates to the concept.
b.ii. 20:10 through 20:20
b.ii.1. Name Concept:
b.ii.1.a. Define the concept
b.ii.1.b. Explain how this episode content relates to the concept.
c. Lecture – Destination Mix
c.i. 03:13 – 04:22
c.i.1. Name Concept:
c.i.1.a. Define the concept
c.i.1.b. Explain how this episode content relates to the concept.
c.ii. 12:13 – 12:50
c.ii.1. Name Concept:
c.ii.1.a. Define the concept
c.ii.1.b. Explain how this episode content relates to the concept.
c.iii. 18:12 – 20:10
c.iii.1. Name Concept:
c.iii.1.a. Define the concept
c.iii.1.b. Explain how this episode content relates to the concept.
2. Thermal Waterfall in Guatemala https://www.youtube.com/watch?v=mgGhYmd0Fug
a. Lecture: Tourism Legislation and Regulation
a.i. 17:17 – 17:45
HRTTM 1120G – Introduction to Tourism
Tourism Concepts Assignment Template
a.i.1. Name Concept:
a.i.1.a. Define the concept
a.i.1.b. Explain how this episode content relates to the concept.
b. Lecture: Tourism Marketing
b.i. 19:50 – 20:10
b.i.1. Name Concept:
b.i.1.a. Define the concept
b.i.1.b. Explain how this episode content relates to the concept.
c. Lecture: Tourism Background and Defining Terms
c.i. 19:50 to 20:10 (Same clip as in 2b above)
c.i.1. Name Concept:
c.i.1.a. Define the concept
c.i.1.b. Explain how this episode content relates to the concept.
3. What I Hate About Iceland https://www.youtube.com/watch?v=9KUwp54Wfg0
a. Lecture: Travel Motivators (General concepts throughout the episode)
a.i. 01:09 – 01:40
a.i.1. Name Concept:
a.i.1.a. Define the concept
a.i.1.b. Explain how this episode content relates to the concept.
b. Lecture: Travel Purchase (General concept throughout the episode)
b.i.1. Name Concept:
b.i.1.a. Define the concept
b.i.1.b. Explain how this episode content relates to the concept.
c. Lecture: Socio-Cultural Impacts
HRTTM 1120G – Introduction to Tourism
Tourism Concepts Assignment Template
c.i. 04:40 – 05:50
c.i.1. Name Concept:
c.i.1.a. Define the concept
c.i.1.b. Explain how this episode content relates to the concept.
4. Cycling Patagonia https://www.youtube.com/watch?v=vXVKUByo5f0
a. Lecture: Motivations
a.i. 00:25 – 00:60
a.i.1. Name Concept:
a.i.1.a. Define the concept
a.i.1.b. Explain how this episode content relates to the concept.
b. Lecture: Socio-cultural Impacts
b.i. 26:45 – 27:23
b.i.1. Name Concept:
b.i.1.a. Define the concept
b.i.1.b. Explain how this episode content relates to the concept.
c. Lecture: Economic Impacts
c.i. 24:04 to 24:30 (Several concepts in this time slot)
c.i.1. Name Concept:
c.i.1.a. Define the concept
c.i.1.b. Explain how this episode content relates to the concept.
HRTTM 1120G – Introduction to Tourism
Tourism Concepts Assignment Template
5. They Live Here 3 months of the Year. https://www.youtube.com/watch?v=S-u8Yf3efTw
a. Lecture: Traveler Flows
a.i. 06:26 – 06:40 and 06:50 – 10:00
a.i.1. Name Concept:
a.i.1.a. Define the concept
a.i.1.b. Explain how this episode content relates to the concept.
b. Lecture: Destination Mix
b.i. 22:25 – 23:18
b.i.1. Name Concept:
b.i.1.a. Define the concept
b.i.1.b. Explain how this episode content relates to the concept.
c. Lecture: Modes of Transportation
c.i. 0:32 (single image) and 24:30 (single image)
c.i.1. Name Concept:
c.i.1.a. Define the concept
c.i.1.b. Explain how this episode content relates to the concept.
Watch the episode for the specific timeline identified.
• Then, while the video and lecture are fresh in your mind find the concepts appropriate to watch you
watched. You do NOT have to watch an entire episode! You can still get credit for the concept even if
your concept does not match the concept I was considering for that specific spot on the timeline. I will
read your description and if it relates to the appropriate lecture or textbook chapter and makes sense
you will receive credit. Use the first entry under “Hidden Paradise in Guatemala” as a guide.
* When identifying a concept, try to be specific. You cannot just use “impact”. Which positive or negative
economic, socio-cultural or environmental impact concept relates to what you see? … multiplier effect, leakage,
demonstration effect, commodification, resource depletion, etc…
Concept Areas
Tourism Background and
Defining Terms
Destination Mix
Economic Impacts
Environmental Impacts
Socio-Cultural Impacts
Transportation Modes
Tourism Legislation
and Regulation
Tourism Planning
Travel Motivators Tourism Marketing and
Promotion
Travel Flows
3. Supplemental Material: A list of other videos is provided at the end of the template. These links are for you
to explore on your own if you find tourism videos interesting. You can view these and think of lecture concepts or
just view them for enjoyment purposes only. These supplemental links do not relate to the Scavenger Hunt paper.
Paper requirements:
• Use the template provided.
• Include a cover page.