Pick an article related to course material, for example, forecasting, supply cha

Pick an article related to
course material, for example, forecasting, supply chain, inventory management,
etc. and provide following:
1. Summarize the key parts of the article with enough
information to allow someone else to gain knowledge without the need to read
the article.
2. What did you learn from the article that applies to
course material?
3. How can this knowledge be used at your current job or
within an operation to drive customer satisfaction and profitability?
4. Include URL for article