Briefly introduce the Michelin Restaurant Star system. Outline what “Quality” is according to Michelin system, and why it is important.

Introduction: Briefly introduce the Michelin Restaurant Star system. Outline what “Quality” is according to Michelin system, and why it is important.
Body 1: Analyze and Evaluate the Michelin Star System. Identify how this system or award ‘identifies, measures, monitors and improves’ quality in the organizations
Body 2: Many times service quality is very low in Michelin Starred restaurants, as there are complaints and bad reviews regarding service issues. Which quality improvement system/tool would you recommend be implemented to address the improvement of service quality in Michelin Star Restaurants. How would you implement it?
Conclusion: Briefing of the Michelin Star System and it’s effectiveness, and recommendations to make it more effective.
Essay Format:
You must cover all the details listed on the grading sheet. A recommended format is:
Title and group details
– Cover page (flyleaf) to the paper – Mandatory
Contents Page (table of content)
– Separate page – Mandatory
Introduction & Theme
– Relevance of data and themes.
– Specific objectives, methodology.
Answers to questions 1 to 4 considering the following points:
– Explain the concept(s) being researched.
– Critically propose recommendations for best industry practice in relation to a set
problem or scenario.
– Discuss up to date Industry examples related to the concept(s).
– Critically review and analyse opinions with referenced support (how and why).
Conclusion
– Reminding of the main outcomes.
– Underlining other aspects of your research that could not be covered in your
work.
References
– We expect students to do a thorough and in-depth research on their topic. Students
consequently must reference their sources in a correct and exhaustive manner.
Using academic APA references is mandatory.
Report setup / Style and Originality
– Structure, illustrations and attachments
– Logical flow and structure of themes
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