Then read the following article:
Sexton, O. (2016). Understanding healthcare professionals’ self-efficacy to resolve interprofessional conflict. Journal of Interprofessional Care, 30(3), 316–323.
Unit Learning Outcomes
ULO#3: Evaluate common cause of workplace conflict. (CLO2)
ULO#4: Synthesize 7 strategies for conflict resolution and articulate how conflict can be prevented. (CLO2)
ULO#9: Evaluate the need for leadership and team development programs. (CLO5)
Case Study Questions
Identify a conflict management situation that an interprofessional healthcare team might find themselves in.
What are the implications for each team member? Consider the negative implications for other stakeholders when conflict goes unresolved: healthcare system, patient, quality outcomes tied to reimbursement.
Considering the case on self-efficacy, what are the key considerations for successfully implementing conflict management training.
How would you tailor conflict resolution training that focuses on the following: communication competence, problem-solving ability, and conflict resolution.
Ensure the training program has an outline and objectives that your healthcare system will need to review and consider.
Directions
The students are expected to carefully read the assignment instructions, then thoroughly and explicitly address each component of the corresponding questions.
The submission should reflect higher-level cognitive processing (analysis, synthesis, and evaluation), which is essential for someone being prepared to serve in an operational capacity within the healthcare and related industry. To earn the maximum number of points, the submission should reflect graduate-level execution with clear evidence of critical thinking, synthesis of relevant information from credible sources, and clear mastery of the concepts necessary to successfully execute each component of the assignment. The submission should not exceed four (4) pages in length, excluding the title and reference list pages, and explicitly address all required components of this assignment. The document must be double-spaced, adhere to the APA writing style (7th ed.), and include at least three (3) references of credible or peer-reviewed sources to support any suppositions and recommendations. Finally, the document should be prepared as a Microsoft Word document and uploaded to Submit Assignment.
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