Students will read HBR Guide to Dealing With Conflict and describe the different techniques and strategies involved in resolving conflict in an organization. Students will describe a personal experience where conflict arose and how did the situation play out. Analyze how the results may have been different using the acquired knowledge form HBR Guide to Dealing With Conflict.
This is the book : Conflict.Harvard Business Review, 2017. HBR Guide to Dealing With Conflict
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