Examine each of the definitions and draw connections to a situation, metric, or issue currently present in your workplace ( I currently work as a diagnostic medical sonographer at New York Presbyterian Hospital) :
Performance measures- are crafted to evaluate the effectiveness of care systems and are rooted in clinical or practice guidelines. These quantifiable elements provide a means for an organization to gauge the quality of the care it provides. Relate this to a situation where your organization needs to assess the quality of a particular healthcare process or service, such as patient outcomes or adherence to clinical guidelines.
Performance measurement – is a systematic process through which an organization continuously monitors key aspects of its programs, systems, and processes. Within this context, performance measurement encompasses the methods employed to gather the necessary data for performance metrics. Connect this to a scenario where data collection and monitoring processes are crucial for your organization to track and improve specific aspects of its operations, like patient satisfaction or healthcare delivery efficiency.
Performance management – is a proactive process employed to establish objectives and regularly evaluate progress towards achieving those objectives. In practical terms, an organization establishes its goals, assesses real-time data associated with performance measures, and takes action based on results to enhance its progress toward those objectives. Relate this to a real-world situation in your workplace where goal setting, ongoing assessment, and action planning are utilized to drive improvements in performance, such as meeting patient safety targets or optimizing resource allocation.
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