The course project requires you to create a quality management plan. To do this,

The course project requires you to create a quality management plan. To do this, you will:
Identify various aspects of a quality management plan in a healthcare organization.
Apply various processes and tools to enhance quality in a healthcare setting. Seek additional resources from http://www.leanproduction.com/index.html.
Identify workflow processes in a healthcare setting.
Identify quality parameters in a healthcare setting.
Examine the effectiveness of a quality management plan in a given healthcare setting.
Complete a part of the Plan step of the cycle.
Describe the environment, the organization, and the department or program within the organization that is the basis for your project. Describe the selected healthcare setting, specifically its service, staff, equipment, and patients. Identify and describe the scope and nature of the problem.
Assess the environment using strengths, weaknesses, opportunities, and threats (SWOT) analysis. Interview some stakeholders, such as managers, staff, or customers. Use the interview information to conduct the SWOT analysis. You may also summarize or quote any important or interesting information gathered during the interview.
Select one of the weaknesses determined by the SWOT analysis to create a plan for improvement.