1. How do your healthcare providers (e.g., hospital, emergency department, perso

1. How do your healthcare providers (e.g., hospital, emergency department, personal physician) keep you safe from being harmed by the effects of healthcare services? What could your providers do better to keep you safe?
please reference: chapters 7 and 8 of this book.
Spath, P. L. & DeVane, K. A. (2023). Introduction to healthcare
quality management (4th ed.). Health Administration Press.
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