How does the case organization make its core competence difficult to imitate (discuss 2 different ways) (4 marks)?

One Case Study Question
Question 2
Based on the resource-based view of the firm, explain the core competence reflected in this case organization (2 marks). How does the case organization make its core competence difficult to imitate (discuss 2 different ways) (4 marks)?
Need 400 words, No plagiarism, read the case, and link your answer to course concepts.
No references needed. Must be Through analysis and detailed answer.