Assume the role of a supply chain manager within an organization of your choice. Executive management has requested from you a presentation on supply chain risks associated with the organization and an action plan to mitigate those risks. Prepare a PowerPoint presentation to present your plan to the higher-level executives.

In your presentation,

Identify three types of supply chain risks (one slide).
Develop an action plan to mitigate the risks (two to three slides).
Review how you will use technology to understand the voice of the customer (one to two slides).
Define what type of performance measures you will be use to monitor the risks or when the customer’s expectations change (one to two slides).
Explain how the supply chain manager will use the basic lean tools and approaches to provide a quality product on time and at the lowest cost (two to three slides).

The Supply Chain Risk Management final presentation

must be seven to 11 slides in length (not including title and references slides) and 100–125 words of speaker notes and formatted according to APA
must include a separate title slide with the following in title case
must utilize academic voice.
must include an introduction and conclusion paragraph. Your introduction paragraph needs to end with a clear thesis statement that indicates the purpose of your paper.
must use at least six scholarly, peer-reviewed, or credible sources
must include a separate slide for references that is formatted according to APA Style

Struggling with where to start this assignment? Follow this guide to tackle your assignment easily!

Use this step-by-step outline to help students clearly structure and build their PowerPoint presentation on supply chain risks, mitigation strategies, technology integration, performance measures, and lean tools.

✅ Step-by-Step Guide for Completing the Supply Chain Risk Management Presentation

Before You Start

Choose an organization (Amazon, Toyota, Walmart, Apple, etc.) and assume your role as its supply chain manager. Your presentation should include:

7–11 content slides
100–125 words of speaker notes per slide
APA-formatted sources and references slide
A clear introduction and conclusion
Academic tone throughout

🚀 Step 1: Build Your Introduction Slide

Your introduction slide should include:

A brief overview of the organization
How supply chain risk affects operations
Why executive leadership needs this analysis
Your thesis statement

✔ Sample Thesis Statement:
This presentation identifies key supply chain risks for our organization, outlines a robust mitigation strategy, explains how technology supports the voice of the customer, and highlights performance measures and lean tools to ensure operational excellence.

🚨 Step 2: Identify Three Types of Supply Chain Risks (One Slide)

You may choose any three risks relevant to your chosen organization, such as:

Supply Risks: Shortages, unreliable suppliers, geopolitical disruptions
Operational Risks: Equipment failures, labor shortages, internal process issues
Demand Risks: Inaccurate forecasting, seasonality, shifting customer needs
Financial Risks: Cost fluctuations, currency changes
Environmental Risks: Natural disasters, climate impact
Cybersecurity Risks: Data breaches, ransomware

✔ Add brief bullet points on each risk
✔ Expand with examples in speaker notes

🛡️ Step 3: Develop an Action Plan to Mitigate the Risks (Two–Three Slides)

Break your action plan into 2–3 slides:

Slide A: Supply Risk Mitigation

Supplier diversification
Dual sourcing
Safety stock strategy
Strengthening supplier contracts

Slide B: Operational Risk Mitigation

Improved forecasting tools
Workforce cross-training
Equipment maintenance programs
Process mapping

Slide C: Demand or Cyber Risk Mitigation (Optional)

Demand planning software
Cybersecurity protocols
Collaboration with marketing & sales
Customer behavior analytics

Use your speaker notes to explain exactly how each action lowers risk.

💻 Step 4: How You Will Use Technology to Understand the Voice of the Customer (One–Two Slides)

Explain how digital tools improve customer insight:

CRM systems (Salesforce, HubSpot)
AI-driven demand forecasting
Social media listening tools
Customer satisfaction dashboards
Real-time order tracking feedback
Automated surveys and review analysis

✔ Connect technology use with proactive supply chain improvement.

📊 Step 5: Define Performance Measures You Will Use (One–Two Slides)

Choose metrics that help you track risks and changing customer expectations:

Operational Metrics

Order fulfillment accuracy
Cycle time
Inventory turnover
Supplier on-time delivery rate

Customer Metrics

Customer satisfaction scores (CSAT)
Net promoter score (NPS)
Perfect order index

Risk Monitoring Metrics

Supplier failure rate
Forecasting accuracy
Production downtime

Explain in notes how each metric signals an emerging issue.

🏭 Step 6: Explain Lean Tools for Quality, Cost, and On-Time Delivery (Two–Three Slides)

Describe how lean helps the supply chain manager improve performance:

Lean Tools to Include

Value Stream Mapping: Identify waste and inefficiencies
5S System: Organize workspace, reduce downtime
Kaizen: Continuous improvement cycles
Kanban: Pull-based inventory control
Just-in-Time (JIT): Reduce excess stock
Root Cause Analysis (5 Whys): Solve process problems

Use 2–3 slides to show how each tool supports:

Lower operational costs
Faster output
Higher consistency
Waste reduction
Improved customer satisfaction

🎯 Step 7: Build Your Conclusion Slide

Summarize:

The risks identified
Your mitigation strategy
How technology informs customer insight
The metrics you’ll monitor
How lean tools support quality and efficiency

Include a final statement reinforcing why proactive supply chain risk management is essential for organizational success.

📚 Step 8: Add Your References Slide

Use APA format for all citations. You need at least:

Six scholarly articles
Industry reports
Professional sources (APICS, ASCM, McKinsey, Harvard Business Review)

📘 Helpful Resources You Can Use

Supply Chain & Operations

APICS / ASCM Knowledge Center
https://www.ascm.org
MIT Supply Chain Research
https://ctl.mit.edu
Harvard Business Review – Operations & Supply Chain
https://hbr.org/topic/operations

Supply Chain Risk Management Presentation Planning Guide