Things to think about: • When is speed important (and how important is it for yo

Things to think about:
• When is speed important (and how important is it for your company’s particular issues)?
• How do you evaluate ‘quality’ in an ESH service?
• When is flexibility important? In what ways might a vendor customize their
products/services/bundles to fit the specific needs of your company?
• When might performance characteristics be emphasized over cost? Is this one of those
instances?
Your Assignment: Prepare a letter to Ms. Krauss recommending one of the vendors for the specific
product-service bundle package you select from those listed (details below). The letter must be no more
than 2 pages long, but must convey all of the pertinent information to justify your choice. Hint: you
should not really use ‘order qualifier’ or ‘order winner’ in your letter, since these may not be in common
use among the management of your company. Treat the letter as if you are writing it to your supervisor.

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