Respond to the following in a minimum of 175 words: Select 1 of the 3 scenarios

Respond to the following in a minimum of 175 words:
Select 1 of the 3 scenarios that contain communications in a health care setting. Describe the problematic aspects of the communication in your selected scenario and how you would raise these issues to the employees in the scenarios and help improve their communication skills.
Scenario 3
Robert is an older patient checking in at the window of his local retail health clinic. The office assistant is taking his insurance card and asking a couple of follow-up questions. Robert asked the assistant to speak up because of some background noise. The assistant starts to speak slower and enunciate her words instead of speaking louder.