In the event of a one-hour downtime, immediate action will be taken to inform ga

In the event of a one-hour downtime, immediate action will be taken to inform gaming staff and redirect customers to alternative entertainment options within the hotel. Customers will be guided towards non-technology-based activities like board games, card games, or lounge areas. Personalized assistance will be offered to guests, and complimentary snacks or beverages will be provided as a gesture to ease the inconvenience. Handwritten records will be maintained for transactions, ensuring that customers receive handwritten receipts or vouchers for any purchases made during this period.
For a day-long downtime, efforts will be intensified to compensate for the absence of gaming technology. The focus will shift towards enhanced engagement by arranging live entertainment or interactive activities such as gaming-themed contests using paper-based scoring systems. Regular updates will be provided to guests through in-person communication or hotel communication channels, informing them about alternative amenities or services available during this period. Handwritten documentation will continue for all gaming-related transactions, ensuring customers receive detailed receipts or documentation for their purchases or activities.
During an extended three-week downtime, alternative solutions will be explored to maintain guest engagement and satisfaction. Temporary gaming solutions such as tabletop or physical games that do not require electronic systems will be sought out. Collaboration with local gaming stores or rental services may be considered to acquire non-digital gaming consoles or equipment. Special events or themed weeks will be organized within the hotel to keep guests entertained, and regular updates will be provided about the progress towards restoring the gaming technology. Detailed manual records will be maintained for all gaming-related activities, and guests will be compensated with vouchers or discounts for future stays, meals, or amenities as a gesture for the prolonged inconvenience.