Write a 5 page (content-title page, heading, and references do not count as cont

Write a 5 page (content-title page, heading, and references do not count as content), double spaced, 12 point times new Roman essay answering the following prompts:
1. Summarize the story.
2. What did they do right regarding their change process.
3. What did they do wrong regarding their change process?
4. In what ways does the case study relate to our textbook and course lecture?
You need at least two references cited and listed in APA format.