Mrs. Alto is close to completing her university degree in Hospitality Management

Mrs. Alto is close to completing her university degree in Hospitality Management and wants to open an ethnic restaurant on a busy street in San Francisco. After weeks of searching and negotiating, Mrs. Alto has finalized the ultimate location and is now hiring restaurant staff and cooks.
Running a restaurant is a tricky business. Mrs. Alto knows efficient restaurant operations management balances many different targets and processes to create a seamless operation. Food and labor costs, inventory tracking, staff training, food production, quality and customer service are part of daily restaurant operations management. To achieve her goals, Mrs. Alto makes a list of operations management decisions that she needs to consider with supportive analytical tools.
Respond in Business Report format.
The body of the report addresses Questions 1-4 in a clear, concise and cohesive manner. This report should be business like, organized and methodical. Please note: each question should become a section title within the report.
What are the operations management decisions Mrs. Alto needs to make to achieve her consistency and quality objectives? Be sure to consider if the operation management decisions help resolve more than a single issue.
Identify the types of quality measures that Alto would need to take to ensure she has the best ingredients for food preparation in a restaurant. What analytical tools can you suggest? Any given alternative solution may address multiple issues.  
List the aspects of process design and facility layout that you would recommend Mrs. Alto considers as she goes through the planning process over the restaurant. Select a solution that you believe will best solve the identified issues or problems. Describe in detail why you selected that solution. Support that decision with facts and sound reasoning.
Recommend a system for handling complaints and describe the implications of not handling these complaints correctly. Be specific and describe why you selected this particular “system”.
Parameters of this assignment:
Use Business Report format. Be BRIEF! Clear, Concise & Complete.
Write as if you are employed by the subject company and writing an internal report. No need to cite internal sources (e.g. the Case Study). Do cite external resources you used employing APA stye citations.
Write in the present tense. You are solving this case as a current-day project.
Write as a formal document, avoid 1st person (i.e. “I” or “We”).
Assignment submissions are only accepted using Canvas.