Describe several places or times in your organization (or a healthcare organizat

Describe several places or times in your organization (or a healthcare organization you are familiar with) where people or objects (e.g., paperwork, tests) wait in line. How do the characteristics of each example differ?
• Demonstrate effective use of basic process improvement tools
• Construct improved processes using Six Sigma and Lean methods
• Distinguish process improvement projects that can benefit from discrete event simulation
• Understand the basic principles of queuing theory and their application to healthcare