This is a critical thinking assignment that includes research and scholarly sources. These are the instructions below.
Option #2: Performance Benchmarking
The Centers for Medicare & Medicaid Services (CMS) Hospital Compare (https://www.medicare.gov/care-compare/?providerType=Hospital&redirect=true#searchLinks to an external site.) website allows you to compare performance at hospitals throughout the United States. Go to this site and search for hospitals within 100 miles of your location.
First, identify two specific measures for any of the following broad categories of measures: structure, process, and outcomes (both clinical and customer service). Which hospital rates the highest? Second, use the CMS Hospital Compare website and review the various measurement categories. Select one hospital to be your primary hospital for comparison. Then decide which two performance measures are most important to consumers of healthcare services. Also, consider which performance measures are least important to consumers.
Prepare a memo to your hospital CEO (your primary hospital selected as instructed in the previous paragraph) describing what measures that are important to consumers that you propose to use to compare your hospital’s performance with three other hospitals within 100 miles of your hospital. Explain your selections. Your memo should be well-written and meet the following requirements:
Contains an executive summary of one or two paragraphs
Clearly describes the consumer measurements chosen and provide an analysis of how your primary hospital ranks against three comparisons hospitals
Summarizes your findings and provide two to four actionable recommendations for your CEO to consider implementing to sustain or improve the primary hospitals consumer ranking
Your memo should be three pages including a title page and a reference page.
Includes at least three scholarly references which can include the course textbook. The FAMU-Coleman Library is a good place to find these references.
Conforms to APA style.
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