Read the case: Zoom Video Communications – Eric Yuan’s Leadership During COVID-19 and complete your case analysis.
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Discuss the following:
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briefly summarize the key marketing strategy issues in the case that are still relevant TODAY in addition to contemporary issues you find via research;
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make thorough recommendations on how the issues should be handled;
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provide a justification for the recommendations.
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Case write-ups should be 3-5 pages, double spaced, 12 font size in Times New Roman.
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This case assignment is due by Sunday at 11:55 p.m (CST), in MS word format. For more information regarding how the cases will be graded, please refer to the case analysis grading rubric.
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The case analysis should be approached as if you are a marketing manager that has been asked to present three long-term strategies to the board of directors of the brand/product in question. Based on your understanding of the case AND external research on the CURRENT situation, what are the three best strategies to revitalize this brand/product to the same target market and/or alternative markets? Please do not limit yourself to the specifics of the case when formulating your strategies. Think ‘BIG PICTURE’ (internal/external factors, complementary products/industries, sustainability, etc.).
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Strategic recommendations should be measurable and broad enough to encompass the direction of the brand for at least 5 years. At the same time, the analysis should explain in detail the logic and process behind implementing such initiatives.
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