People are the heart and soul of any organization. Understanding the human element leads to greater collaboration on all levels, especially in all creative media platforms
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Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict
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Using Emotional Intelligence (EQ) to elicit emotion connects a brand with its audience at a more personal level. Emotion is what triggers engagement on social media. This results in increased brand awareness, user perception and intent to buy. Remember most purchase decisions come from the heart, not the head. How do you apply this to the people you are working with?
Emotional intelligence aspects that should be incorporated into any training program. These have common elements regardless of field of study but also have specific implications related to any type of media.
Training programs often focus on personal, emotional, relational, and life skills.
These are the foundations for assessing and planning personal learning and change.
Coaching serves as a way to guide individuals in developing skills, often on a just-in-time model or on-the-job training model. The individual reaches out to the coach or teacher to answer questions or there are planned coaching sessions to go over a defined set of skills to be developed or analyzed for change.
There are five dimensions usually evaluated to help guide the coaching.
Intrapersonal – self-esteem
Interpersonal – assertive communication, comfort, empathy
Career-life effectiveness – Drive strength, decision making, time management, influence, commitment ethic
Personal wellness – stress management, physical wellness
Problematic indicators – aggression, deference, change orientation
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What elements of personal, emotional, relational, and life skills were incorporated in your training in the types of jobs you’ve had before such as media, retail, office setting? Discuss your on-boarding. Can be anything, even education
Were there sessions on how to manage stress, physical wellness, levels of aggression or empathy?
Were you able to become a mentor or guide another person within the organization and did that lead to deeper collaboration with projects in the organization?
Have you been able to manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict?
300 to 500 words,
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