Module 5 Balanced Scorecard assignment Points 50 Submitting a file upload Balan

Module 5 Balanced Scorecard assignment
Points 50 Submitting a file upload
Balanced Scorecard assignment
Choose a healthcare department, organization, or system that you are familiar with or interested in. Do research to determine the challenges facing the healthcare department, organization, or system, and develop a strategy map and balanced scorecard.
Make sure that the strategy map includes at least eight initiatives, and that they touch the four perspectives (Finance, Customers, Business Processes, & Learning and Growth). Include targets and be sure the metrics are a mix of leading and lagging indicators. Develop a plan to periodically review your map or ascertain its effectiveness.
For example, if you choose primary care dentistry, you may find the following issues of primary care dentistry from your research:
Current Issues in Primary Care Dentistry
Finance
Growing pressure on reimbursement
Increased private payment for cosmetic dentistry
Increasing disposable income by patients
Increasing costs of equipment and technology
Customers
Aging population
Increasing demand for cosmetic dentistry
More comfortable with using the Internet for information and transactions
Increased expectations of long-lasting dentistry
Operations
Increased work speed due to materials and techniques
New materials—composites replacing amalgam
Computerization of records
Online appointment scheduling
Workforce
Expanded role for hygienists
Looming labor shortages
Expansion of group practice

In consideration of these issues and trends, you may decide to develop a strategy to increase cosmetic dentistry business and target higher-income individuals. You may also decide to use an internet strategy as you believe your target market would respond well to this medium.
Based on your understanding of the current issues and trends as well as your strategies to focus on the cosmetic dentistry business, you may develop the following strategy map with the following metrics.
Primary Care Dentistry Strategy Map.png