Tell me about your experience with ServiceNow modules: Incidents, Service Catalog, Knowledge, Agent workspace, Change Management and SPM including demand management.
Tell me about your experience building/configuring end-user Service Portals, workflows, upgrades, inbound email notifications, configuring SLAs and form fields
Tell me about your experience with ACLs, UI policies and business rules
Tell me about your experience with CMDB, Mid server and flow designer
Tell me about your experience with ITIL and IT ServiceNow Management principles
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