Exam Content
Using technology to aid in business communication can help deliver messages that require a large-spread audience or may require multiple mediums to ensure the message is received. From proofreading for spelling and grammar to video recording speeches, technology has allowed business communication to evolve in recent years. When looking at how technology can enhance business communication, we need to explore situations in which we may use multiple types of technology to accomplish our communication goals.
Create a 10-slide presentation with speaker notes to summarize your communication plan.
Scenario
Imagine you are a senior manager at an organization and have been given information about an upcoming change to the staff reporting structure that you need to communicate to your team. You have a direct report, Sally, who is a specialist, and her position will be moving to another department. With this change, her team of representatives will now report to you. There are 3 other senior managers who have specialists as direct reports, and they will inherit the representatives under the specialists as well. The specialists and representatives are currently unaware of this upcoming change. This information needs to be communicated strategically, and your director has asked you to develop a communication plan for all senior managers to use to communicate the information in a uniform way so that everyone receives the message that is intended for them. You will be presenting the plan at an upcoming leadership meeting.
Include the following in your presentation:
Describe the importance of delivering this type of information strategically, including what may happen if it is not communicated strategically.
Identify specific business communication strategies that you will use.
Identify who will receive what information and when they will receive it.
Describe how you will use different technologies and mediums to communicate the message.
Include tips for implementing the communication plan.
Cite at least 2 sources to support your claims.
Format your citations according to APA format.
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