****PLEASE PLEASE USE THE Spath, P. L. & DeVane, K. A. (2023). Introduction to

****PLEASE PLEASE USE THE Spath, P. L. & DeVane, K. A. (2023). Introduction to healthcare quality management (4th ed.). Health Administration Press.
IBSN: ISBN-13: 9781640553637
-PLEASE PLEASE USE IN-TEXT CITATIONS IF NEEDED.
PLEASE READ CHAPTER 5 OF THIS BOOK.
Select the improvement model that would work best for each of the following performance problems. Explain your choices.
• More than 25 percent of the insurance claims submitted by a clinic are rejected because of mistakes made by the clinic’s billing clerks.
• Patients experience long wait times and delays for outpatient diagnostic services.
• A large number of hospitalized patients develop a wound infection following surgery.
• Labor costs are too high in the radiology department.
• Patients’ overall satisfaction with the emotional support provided by nurses is lower than the satisfaction levels reported for other hospitals.
• In a pediatric clinic, many Spanish-speaking patients are unable to communicate by phone with the receptionists and caregivers because of language barriers.