ASSIGNMENT: Preparing in advance for some of the common interview questions Prep

ASSIGNMENT: Preparing in advance for some of the common interview questions
Preparing in advance for some of the common interview questions you may be
asked will enable you to put in the best performance on the day
It is important that you:
Keep the interviewer engaged 
While it can be essential for you to communicate your qualifications well, its equally significant
for the interviewer to hear and comprehend what youre saying. Their engagement can
influence how much they remember about you as a candidate, which can affect their choice to
advance you in the hiring process.
 Emphasize your verbal communication skills
Insightful answers to interview questions can serve as a testament to your communication
competence. The employer can learn that you can explain a concept in detail but also
understand how to end the description with an impactful ending. A variety of roles require
candidates to communicate well, making it important to demonstrate these skills during an
interview
 Better manage time during the interview 
The hiring manager may have appointments scheduled with multiple candidates in one day,
leaving you with limited time to influence their hiring decision. Answer the interview questions
strategically to provide all the information the employer needs to understand that you;re the
right fit for the job.
ASSIGNMENT
Imagine that you are currently looking for a new senior-level IT position and your work
experience include the following positions:
General Dynamics Information Technology (GDIT) July 2018-Present
Computer Operator II
• Possess active Public Trust security clearance to work with the U.S. Department of Veterans Affairs employees to identify, analyze, and mitigate incidents involving hardware, software, security, network, server, database, and the cloud via phone, email, or chat
• Lead, investigate, coordinate, bring to resolution, and report on escalated incidents in timely and effective manner
• Maintain adequate and well-detailed documentation through the closure of incidents within the ServiceNow ticketing system
• Develop and support technical strategies, policies, and procedures that allow VA employees to execute essential functions effectively
• Generate reports and advanced SQL queries to collect and analyze large volumes of historical data from numerous data sources
• Exhibit elite expertise in Avaya, Cisco, Citrix, Mainframe, Splunk, BigFix, Azure, Active Directory, McAfee, Symantec, and Bitlocker
• Demonstrate distinctive communication to work with team members and other professionals to provide innovative solutions for incidents
• Bitlocker
• Demonstrate distinctive communication to work with team members and other professionals to provide innovative solutions for incidents
CenturyLink October 2009-June 2018
Customer Service Technical Support Representative
• Coordinate with customers in a timely, courteous manner to investigate, address, and mitigate incidents involving communications, voice, networks, security, and cloud solutions via phone, email, or chat, while producing well-detailed documentation within a ticketing system
• Establish ownership of escalated incident tickets and provide sufficient resolutions following the appropriate policies and procedures
• Demonstrate superior time management skills, while balancing numerous complex projects simultaneously with little or no supervision
• Embody exceptional expertise in Avaya, Cisco, Citrix, AWS, Azure, Google Cloud Platform, Active Directory, IDS/IPS, and SIEM
• Uphold profound communication with team members and appropriate departments as required to successfully resolve incidents
After a few weeks of applying for jobs, you finally get a call to interview for a Senior Operations
Engineer position.
ASSIGNMENT INSTRUCTION
STEP 1: Copy and paste the following link in your browser:
https://internaljobs.centurylink.com/job/Senior-Operations-Engineer-US-Works-From-
Home/1031783800/
STEP 2: Thoroughly read about the role of a Senior Operations Engineer, the main
responsibilities, and what the company is looking for in a candidate.
STEP 3: After gaining an understanding of the role, answer the 6 questions below
***Keep in mind what you know about the position***
****Provide answers that can help show that you are the perfect candidate for this position***
****Try to come up with examples or situations that can relate to one of the two positions
listed above*** -Refer back to the responsibilities for each position
***** Most of the interview answers should be no more than 3 minutes; if you were presenting it to an interviewer.
QUESTIONS:
Question 1 of 6
Tell me about a time you were presented with a new policy or procedure that substantially differed from your normal routine. Please describe the situation, how you adapted, and the outcome.
Question 2 of 6
Please give an example of a time you successfully developed a solid working relationship with a colleague. Describe the situation, your actions, and the outcome.
Question 3 of 6
Please tell me about a time when a friend or co-worker did not follow procedure in order to get a job done faster. How would you have acted in the same situation? When do you feel it is appropriate to overlook procedure?
Question 4 of 6
Tell me about a time you had to learn a new skill or procedure, and describe the steps
you took to ensure you were successful. Please describe the situation, your actions, and the outcome.
Question 5 of 6
Please describe a time you had to cope with a high-pressure or stressful situation at work or in school. Describe the situation, how you responded, and your approach. What was the outcome?
Question 6 of 6
Imagine that your supervisor asked you to follow a procedure or set of rules to complete a new job that you have not completed before. You find the job challenging and you do not understand the procedure or rules. What would you do in that situation? How would you make sure that you finished the task correctly and on time?
***DO NOT USE AI Technology for this assignment***