1. There are 17 factors (challenges) that are impacting SME performance through

1. There are 17 factors (challenges) that are impacting SME performance through customer satisfaction.
2. Each factor should have a 1-page literature review.
3. Each sub-factor should have 5 questions, so a total of 85 questions because we have 17 sub-factors.
4. Each sub factor you need to write about it how it’s affecting in customer satisfactions
5. Please note that these are challenges.
6. all the referance is already in the document you should work on these articles.