We will be looking at culture from two perspectives this semester. The first perspective looks at how organizations “behave.” Why are some organizations better with customers and others not. The answer is related to how employees/staff behave/act. Every organization has its own unique culture. In addition to the Chapter, view this website and then the following Youtube video:
Define and explain 3 core principles of the Culture Change movement and why you think it’s important. This submission should be three (3) paragraphs
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