Workflow design assignment

Determine a work area in your organization that you would like to use for assignments in this course. Focusing on one area will help you organize your work for any future assignment.  

1. Construct a presentation using PowerPoints with voice over and create a twelve-step project charter for your workflow redesign. This should be about a health care system component (Example of a system component could be the admission process into an emergency room) and frame the project in a quality-improvement modality by establishing a plan for improvement. In your text book page 228-229 list the twelve questions that must be answered for this assignment.
2. Construct a PowerPoint presentation of a workflow design for the same health care system component using appropriate Yourdon symbols and conventions.
3. Include these steps to create your workflow redesign:
1. identify process to be mapped;
2. identify and involve individuals who perform the tasks;
3. map the current state; assess current state workflow;
4. identify opportunities for improvement;
5. identify data to measure redesign outcomes;
6. map future to be process; test new workflows and processes;
7. train on new workflows and processes;
8. go live with the new workflows and processes;
9. and analyze data and refine workflows and processes

The PowerPoints should include a title page, the twelve-step project charter and then your workflow redesign for the same health care component, then a reference page.

1) what practical problems will be solved

2) whats project purpose

3) what metrics will be improved?

4) which process steps will be considered?

5) jusitification for project?

6) how will internal or external customers benefit from this project?

7) what other scope considerations might exist?

8) who will approve the project charter?

9) team members involved, project timelines, including targeted time to finish and start

10) what is the current state workflow map?

11) what is the future state workflow map?

12) what resources, people and departments required

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