Times have certainly changed on how a Help Desk operates. Using the Internet, fi

Times have certainly changed on how a Help Desk operates. Using the Internet, find an innovative company or agency that manages an ideal Help Desk either here in the U.S. or abroad.
Compile a five-page Research Paper that includes Labor Market Information for this in-demand job within this company (Note: the company can be an outsourcing agency or in-house for sole use of their own help desk).
You will upload your paper in Canvas and we utilize TurnitIn.com to check for similarities. Be sure to paraphrase your work, not just put quotes on sections that were cut and pasted from the internet.
Check out the Salary Link. (Links to an external site.)
You can search the Bureau of Labor Statistics for Help Desk for a Computer Support Specialist. (Links to an external site.)
Grading Criteria – See rubric for distribution of points.
Content:
1) The Research Paper content demonstrates thorough research of the material and an exceptional understanding of the assignment. 2) Concepts learned in the course have been used in the Research Paper. 3) All Research Paper instructions are completed and included in analysis.
Writing Quality:
1) The Research Paper is well organized and contains facts and cited references that adequately support statements and conclusions.
2) The writing is free of spelling, grammatical, and punctuation errors.
Timeliness: