Overview In your text, Information Technology for Management: On-Demand Strategi

Overview
In your text, Information Technology for Management: On-Demand Strategies for Performance, Growth and Sustainability, Chapter 13, the opening case was “Denver International Airport (DIA) Learns from Mistakes Made in Failed Baggage-Handling System Project.” The project was intended to integrate baggage handling at all three of the airport’s concourses into one single reliable baggage system. The project was burdened with unrealistic expectations, but it was still approved for implementation despite expert warnings. The implementation proved to be a failure due to numerous delays that impacted the opening of Denver’s international airport.