Learning Goal: I’m working on a business report and need support to help me learn.The host of Worklife with Adam Grant notes:”Emotional work is undervalued. In a world where many jobs can be automated or outsourced, care and communication skills are becoming more vital than ever before. So every time you’re on the other side of a service interaction, remember that the whole emotional burden doesn’t have to be on the provider. Emotional labor is hard work, and it deserves empathy. Every time you act like a jerk, you’re making someone else’s job more difficult. And that’s going to spill over to affect every other customer that day. It may be their job to help us, but there’s usually something we can do to help them. It’s always wise to pay attention to the wake you create. “One of his guests talks about hiring practices, and the idea of the “wake we leave behind us”.Think about your own wake.====In 50 to 100 words, what is one of the greatest misperception other people have about you and who you are? Include your word count in brackets at the end of your response.PLEASE APPLY KNOWLEDGE FROM THE ABOVE NOTES.
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