Competency 1: Analyze business communication situations. Describe possible cause

Competency 1: Analyze business communication situations.
Describe possible causes for the caustic exchange depicted in the email chain.
Explain why a message would likely be effective.
Competency 2: Apply fundamental principles of organizational communication.
Write an email that meets specified criteria.
Competency 3: Analyze the interrelationships of communication within organizational systems.
Describe likely core organizational issues that were exposed by the original email.
Describe how a message might plausibly affect future communications and actions among team members.
Competency 5: Communicate effectively and professionally.
Convey clear meaning with grammar, usage, word choice, and mechanics.