Question 2 A) What roles do trust and commitment play in business relationships?

Question 2
A) What roles do trust and commitment play in business relationships? [25 marks]
B) Why does the trust and commitment theory fall short of explaining relationship performance? [25 marks]
Question 3
A) What is ‘the dark side of business relationships’ and what are the causes of its development? [25 marks]
B) What are the possible measures to manage the ‘dark side’ and how effective are they likely to be? [25 marks]
Answer the following questions in an essay based form separately, Each Question around 650 words (Question 2 is separate then Question 3) with a very short introduction of below 100 words just to introduce what is going to be discussed and very short conclusion to sum up, main focus is on the body, Reference is Harvard. Please use page numbers if using direct quotes. Use academic sources, 3 or 4 sources for each question. Please use the main text book which is one of:
D. Ford, L.-E. Gadde, H. Hakansson, I. Snehota, The Business Marketing Course, John Wiley
(at least 2nd edition)
– D. Ford, L.-E. Gadde, H. Hakansson, I. Snehota, Managing Business Relationships, John Wiley (at least 3rd edition)
I have also attached Lecture Slides to get more ideas and additional sources if it helps. Thank you

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