Comprehensive Case Study In week #5, you will complete two sections of the case study: Topic of choice is Priceline (now known as Booking Holdings) CEO on Creating an In-House Multilingual Customer Service Operation: Link Recommendations: This section should present (3) recommendations to address the issues discussed in the case. The recommendations may address issues related to managerial, financial, marketing, legal, ethical, economic, international, or social responsibility/sustainability aspects of the case. Implementation Plans: This section will include present plans of action for dealing with the central issues and problems in the case. These action plans should flow from the previous analysis and evaluation and should be appropriately justified. The recommendations and implementation plans should be included in the attached table: Example of Implementation Plan and Timeline.docx
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