https://www.youtube.com/watch?v=QyXFirOUeUk Answer the question individually.  I

Answer the question individually. 
In any decision-making process, there is a potential for conflict to develop. What are the two major reasons for this?
What are two results of conflict that are not handled effectively?
The video listed eight strategies for resolving conflict. What do you feel is the most important strategy and why?

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