Watch the TED Talk — Good news, bad news, who is to say! below. Based on what you learned from previous readings, how could this concept or way of thinking be applied to today’s business environment? Provide an example in which this way of thinking would have yielded a different outcome. What emotions would be tapped into? Would the message be direct or indirect? What is the message that you took away from his speech?
Link: https://www.youtube.com/watch?v=4LSB8p5EGHE
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