1. What are some steps a manager can take to prevent groupthink in his or her gr

1. What are some steps a manager can take to prevent groupthink in his or her group/team? How might these steps (and the measures outlined in Exhibit 7-6) have prevented some of the real-life disasters cited in this chapter?
2. What is the escalation of commitment phenomenon and what are the key determinants involved in the escalation of commitment process?
3. What are some of the key strategies a manager can use to avoid the escalation of commitment cycle? How might these strategies be applied to the decision-making task in Exhibit 7-7 to avoid an escalation of commitment process?
4. Discuss the three different ways of allocating scarce resources?
5. Discuss what interventions can be used to improve the quality of conflict a team is experiencing.