1. the selected organization is the department of statistics under the governmen

1. the selected organization is the department of statistics under the government of Sharjah and Community Development, in the United Arab Emirates.
Core process chosen: Customer Satisfaction Survey
Send a request to the data department for statistics
The data department sends back the required statistics
After sending the requested data, after each quarter
Send a request to data – send an excel sheet of people who asked for statistics
Email structure – email them back a survey (one week)
Contact IT and request an excel sheet of the responses
Put all their responses that calculates the level of satisfaction
no need for the organization chart as i will add it myself
1. Write the introduction
3. Description of the core business process (Customer satisfaction survey)
4. BPM lifecyle
5. Process Design
6. Process Performance Management
There is no need for a conclusion.
only write the parts i added here and if you have any questions, please let me know.
I added a sample of the work and i also added an explanation of the whole process in a PDF file.

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